Think Perform – Available Qualifications

Competitive Systems & Practices
(Certificate III MSS30312)
Competitive Systems & Practices
(Certificate IV MSS40312)
Transport & Logistics Industry
(Certificate III TLI32410)
Transport & Logistics Industry
(Certificate IV TLI42010)
Process Manufacturing
(Certificate III MSA30107)
Process Manufacturing
(Certificate IV MSA30107)
Warehousing Operations
(Certificate III TLI31610)
Warehousing Operations
(Certificate IV TLI41810)

Competitive Systems & Practices

Certificate III MSS30312

Organisations frequently search for new ways to improve their practices and systems, and the Competitive Systems & Practices cert 3 is an excellent way to do so. With the help of this training, companies find they are better able to develop teams while simultaneously optimising business outcomes at every level. The course demonstrates principles and practices that have been implemented over the past eight decades in the manufacturing industry.

SEE ALSO: Step Ahead with Certificate IV Competitive Systems and Practices


Frequently referred to as Lean, Lean production, or Lean manufacturing, the program supplies a variety of skills, tools and knowledge, and is designed to integrate work practices and systems capable of supporting both instantaneous and ongoing improvements to the business. The goal of the program is to help businesses improve in the areas of waste reduction, employee morale, cost reduction, efficiency and customer service. When an individual makes use of the program they find it to be theoretical and practical in regards to its delivery.

Benefits of the Program

Employees taking part in the Certificate III Competitive Systems and Practices training learn to identify areas of waste within their workplace. Once identified, practical solutions are developed to reduce this waste, with priorities being placed on those items of most concern to employees and employers. Participants create projects that are aligned with the objectives of the organisation and employees find they are more willing to take the initiative and offer feedback on systems and procedures. They become more adept at planning their own workspace and tasks and can do so as part of a team also. These are only a few of the numerous benefits associated with training of this type.

SEE ALSO: What is 5s and Why Do Companies Need It?

Selecting a Program

When choosing a Certificate III Competitive Systems & Practices program, individuals need to look for one that will provide the training their company needs. For this reason, Think Perform offers a customisable program outline. The program needs to consist of hands-on training, with facilitators working together with the students on a personal and practical level. The workshops need to be interactive, and they need to be offered at a location that employees are comfortable with. The program shouldn’t require homework be completed, as the training needs to take place during class time for the optimal learning experience. In addition, when all training takes place during work hours, employees tend to be more cooperative and willing to take part.

Industries Benefits from the Training

Most individuals associate this training with manufacturing industries, yet it benefits those in other sectors too. Office environments find the implementation of these practices improves overall productivity and efficiency, and the same is true of suppliers and distributors. Mining and service organisations learn a great deal when they take part in the training program, as do professional service suppliers and health care providers. Any business finds they benefit from this training.

Once the Certificate III Competitive Systems & Practices course is complete, the individual may wish to proceed to the certificate iv in competitive systems and practices. With each diploma of competitive systems and practices obtained, individuals find their job opportunities expand and their pay often goes up accordingly. With each course completed an individual’s communication skills increase, their problem solving improves, their ability to work in a team is enhanced, and more. This is one training program every employee and business owner should look into today for great end results.

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Competitive Systems and Practices

Certificate IV MSS40312

For any company, the ultimate goal is to remain in business and be profitable. Though this may sound shallow on the surface, profits are required to continue generating goods and introducing new items to the market. Those aspects are necessary to consistently impress consumers and stand out above the competition. Encompassing those ideals and expanding upon them seems to be the competitive systems and practices definition: developing core operation methods and continually improving those to increase efficiency, decrease waste and expenses, and provide consumers with unrivalled products.

SEE ALSO: About Certificate III Competitive Systems and Practices MSS30312

Recognising the Need for Improvement

Once an employee decides the time has come to move up in the workplace, receiving Certificate IV Competitive Systems and Practices training is the next step. This qualifies those workers to help improve certain aspects of their jobs by evaluating the way operations are currently being performed and spotting problem areas, taking them from support operator to team leader status. Realising the need for change is only the first step, though.

Creating Positive Changes

By the time personnel reach this level of certification, they know their current jobs well enough to suggest methods for improvement. The key here is being able to create a concrete plan for implementing necessary changes. In order to truly be effective, suggestions like these can’t simply make a certain step a little easier, they must do so in a cost-effective manner while adhering to relevant regulations. Only then can such modifications be presented to higher authorities for approval.

Putting those into Effect

After alterations to the way current operations are carried out have been approved, they have to be thoroughly explained to other personnel involved in the process. A certificate iv in competitive systems and practices instils in rising team leaders and management prospects the communication skills needed to pass those changes along to lower-level employees as well as the knowledge of ways to ensure they’re being followed correctly. This type of training also teaches those in command a certain amount of foresight when it comes to dealing with problems along the way.

SEE ALSO: Will a Continuous Improvement Plan Provide Long-Term Benefits?

Providing Encouragement

Despite the best laid plans, implementing changes can be challenging in the beginning. Aside from being an advocate for improvement, a teacher and a problem solver, upper-level employees must also be team motivators. They have to learn to accentuate the positive while gently, but firmly, eliminating the negative. This kind of balance and patience takes a great deal of training that can only be gained by obtaining a diploma of competitive systems and practices.

Considerable responsibility comes with the power held by an employee at this level, and this is why only advanced workers are eligible for Certificate IV Competitive Systems and Practices training. This is also the reason behind the highly thought-out methods of teaching involved. Book smarts are invaluable, but they tend to be relatively worthless without hands-on conditioning.

Combining academic elements with practical experience gives employees interested in advancement a solid foundation. It also provides employers a basis on which to expand their position in the industry. Since cutting expenses is among the fundamental goals of the field, full or partial competitive systems and practices funding is available to help ease the burden of the cost of improvement.

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Certificate III In Logistics TLI32410

The Certificate iii in logistics equips those who are ready to advance to a more responsible position in warehouse and logistics operations and to move ahead in their careers. Students learn the knowledge, skills, and procedures necessary to coordinate the distribution of goods to customers. They will also be trained and ready to apply for their Forklift License at the conclusion of the course.

How important are logistics? Whether it’s a business, a service organisation, or the government, people need to get what they need when they need it. In manufacturing, one critically important logistical operation is making sure that today’s production gets loaded onto the right trucks, in the right quantities, at the right time. That requires a plan and people trained to execute it. Logistics defines the success or failure of a business.

There is a Worldwide Need for Those Who Can Understand and Implement Logistics

How many jobs require a knowledge of logistics? The military has been employing the principles of logistics for thousands of years. They must supply their personnel with food, ammunition, and all of the other necessities, wherever they might be.

In the business world, Amazon, the lean and 5s masters,  mastered logistics and changed the rules for everyone. The products that they sell can be purchased elsewhere, with some of them in a store not far away. The difference between Amazon and their competitors is that Amazon understands logistics and has a better plan to implement strategies. They get the right products to the right people as quickly as possible and are always pushing to do better. As a result, companies large and small are scrambling to improve their own processes to meet their customer’s elevated expectations.

What is Included in the Course for a Certificate in Logistics and Transport Level III?

There are no prerequisites. Anyone can register who has an interest in advancing their career by learning valuable logistical and transportation skills.

The cert iii logistics and transport course includes:

  • Development of personal work priorities
  • Receiving and coordinating merchandise for shipment to customers
  • Handling customer problems
  • Selecting appropriate equipment
  • Understanding and using inventory systems for control of stock
  • Warehousing and packaging
  • Learning how to conduct stock counts
  • The required training so a student will be ready to apply for their Forklift License.

Possible Job Opportunities with a Cert III in Logistics

Those who have earned a Certificate iii in logistics have a critically important skill in the marketplace. CEOs and Operations Managers understand very well that they can manufacture incredible products, but if customers don’t receive what they ordered by the expected delivery date, the company will be in trouble. Every step of the logistics plan is important to the success of the company. Qualified people are needed to do the job in many warehousing, logistics, and transport applications.

Possible job titles relevant to a certificate in logistics and transport level 3 include:

  • Logistics Service Clerk
  • Logistics Administration Officer
  • Forklift Operator
  • Inventory and Supply Clerk
  • Stock Controller.

Receive these Benefits Following the Successful Completion of this Course

  • A certificate iii in transport and logistics is accredited and nationally recognised
  • Gain a very valuable qualification with skills relevant to your industry
  • Learn improved performance, productivity and teamwork skills
  • Improved and new knowledge and skills will further your career or begin a new one.

Looking for the next level up? Try the Certificate IV in Logistics TLI42010 and start advancing your career today.

Contact us to discuss how to receive these benefits for yourself or for your organisation and how to advance to the next level. Qualifications can be tailored to suit the needs of a particular business or industry.

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Certificate IV In Logistics TLI42010

Congratulations. According to the Australia 2014-2015 Salary & Employment Forecast, the outlook for those choosing careers in Logistics and Supply Chain is very good. They reported that companies are focusing recruitment efforts on those positions that are critical to the business, including Logistics, Demand and Supply Planners and 3PL Contract Managers. They need professionals who have the knowledge and skills required for the implementation and management of new business processes.

SEE ALSO: Advance From Follower to Leader With a Certificate IV in Process Manufacturing

Companies Need People Trained in Logistics

Recruiters reported that the primary focus of their efforts (55%) was searching for qualified mid-level people. Almost half (47%) of the companies felt that a skills shortage was going to cause salaries to increase,

Career Benefits of Logistics Skills

The ability to improve the performance and productivity of business processes will be of great benefit to any appropriate career path. One of the major elements that businesses of all size focus on is the identification of waste in the workplace. This program teaches participants how to identify waste and how to demonstrate practical solutions for the problem. This skill will be invaluable to any employer.

Certificate 4 in Logistics applies a strategic focus to each lesson. This advanced, higher-level skill set is valuable in a wide range of positions, from Logistics Clerk to management.

Some of the job titles that are open to those with Logistics skills include:

  • Logistics Coordinator
  • Logistics Supervisor
  • Supply Chain Manager
  • Purchasing and Supply Logistics Clerk
  • Logistics Officer
  • Operations Manager
  • Logistics/Inventory Coordinator
  • Supply Chain Coordinator/Analyst
  • Production Planner/Scheduler.

Main Features of Certificate IV in Logistics – TLI42010

This certification is intended for those who currently hold a position in the Logistics industry or who wish to. Successful completion of this qualification will require the student to demonstrate knowledge of numerous skills, including:

  • The ability to evaluate current business practices and analyse their effectiveness
  • The ability to improve current practices by developing new criteria and procedures
  • The demonstration of leadership and teamwork in planning and applying logistics skills.

SEE ALSO: Organisational Success & the Continuous Improvement Process

Units of Competency

Some of the units of competency covered by this course and required by the Australian government in order to receive a Cert iv in logistics include:

  • Customer Service Strategies
  • Staff Recruiting, Selecting and Training
  • Risk Identification and Application of Risk Management Processes
  • Development and Implementation of Work Unit Plans
  • Information Gathering and Analysis
  • Composing Complex Documents.

The Structure of the Course

  • The qualification for the Certificate iv in logistics is very hands-on. There will be no long PowerPoint presentations. Instead, facilitators will be engaging with students in a very helpful and interactive manner.
  • Workshops can be held on-site or in any appropriate area of the business.
  • Participants will work on projects that are relevant to the real world and the actual goals of the business.
  • Participants will not be sent home with hours of homework. There is no homework, ever.

The future for people trained in logistics analysis and implementation will only get brighter. While many segments of the economy are expected to decline, logistics is essential to any business, organisation, or defence. There is no substitute for being able to provide strategic plans, identify waste, and ensure that all segments of the production and supply chains are functioning in an optimal manner. People who develop high-level skills are truly invaluable and have a great influence on the success of their enterprise.

Would you like further information? Click here to contact our friendly team today.

Certificate III in Process Manufacturing MSA30107

According to the process manufacturing definition, employees in the field of mass production work with a variety of goods, including foods and beverages, pharmaceuticals and chemical-based products such as fuel, paints and cleaning agents. While any industry holds its own set of complications, producing bulk batches of items of this nature can be particularly dangerous without proper training. For personnel hoping to move up from entry level positions, receiving the Certificate III in Process Manufacturing could be the key to doing so successfully.

A number of elements are involved in ensuring a workplace operates smoothly. Those working directly with certain types of machinery and being responsible for the production process itself need to have leading-edge knowledge of how to improve manufacturing process aspects while adhering to all applicable government regulations. Though a vast range of core teachings are necessary, some stand out among the rest.

SEE ALSO: Advance From Follower to Leader With a Certificate IV in Process Manufacturing


This applies to employees as well as consumers. Making certain workers are well trained in safely handling the final product as well as all its components along the production chain is vital to reducing downtime, compensation for employee injuries, and potential hefty fines from those agencies overseeing the industry in which a company is involved. These products must also consistently be safe for end customers as, otherwise, lawsuits, loss of business, and even complete shutdowns could ensue.


This component goes hand-in-hand with safety. Some of those bulk goods being produced are volatile substances whereas others are either directly or indirectly responsible for the health of consumers. Should something go wrong during the manufacturing process, lives could be in danger. What this means for employees is paying utmost attention to each step of the process to ensure final products are of the highest quality possible to meet expectations of inspectors as well as the discerning public.

Problem Solving

Certain issues can be forecast and compensated for during production as long as those in charge of the process understand the intricacies of what they are doing. Of course, unexpected developments are inevitable. Whether or not employees accountable for setting up each stage of fabrication quickly react to those unforeseen circumstances can make all the difference between a smooth handling of the situation and bringing production to a complete halt. Courses in process manufacturing certificate 3 generate the qualifications necessary to deal with both the expected and the unexpected.

SEE ALSO: What is the 5s System?

Gaining a Certificate III in Process Manufacturing provides personnel with the ability to monitor all phases of production in accordance with specific workplace procedures as well as government-imposed regulations. Across each channel, those with such qualifications can safely and effectively operate relevant equipment, work with components going into the final product, and handle goods ready to be shipped to store shelves.

No single set of courses is appropriate for all companies looking to improve their workforce, so this type of training can be customised to meet the needs of individual employees as well as the companies they facilitate. Workers gain the opportunity to increase their responsibilities and pay scales while employers reap the benefit of higher quality employees, fewer disruptions, and increased productivity. Consumers receive safe, higher-quality goods as a result of the entire scenario.

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Certificate IV in Process Manufacturing

For employees who have received their certificate III in the bulk production industry, the next phase of career advancement would be a Certificate IV in Process Manufacturing. As a continuance of the previous certification, this training expands upon such skills as problem solving, team leadership, equipment operation, and quality control. Workers may choose to participate in on-the-job learning for certification in as little as six months or classroom guidance for a period of slightly more than six months.

Purpose of this Type of Training

This is not an entry-level course; it is designed for experienced employees interested in supervision or managerial positions. Those who have already begun cross-training in various branches of plastic and rubber manufacturing, as well as chemical and mineral processing and similar fields, will learn to more effectively combine their previous training and put their skills to use. Instructors will evaluate students’ prior knowledge to gain an understanding of exactly what types of training need to take place.

Major Areas of Instruction

Quality control is a primary concern among members of the Process manufacturing industry. Following a continuous improvement model can be quite helpful at this stage. This applies to products as well as the processes used to create them. Safety is also an issue; therefore, trainees will learn ways of implementing safety protocol not only in their own practices but those of employees who will be working under their authority. Certain risks apply to any branch of the field, but those can be kept at a minimum by understanding problems beforehand and taking measures to eliminate them.

Equipment Operation

While employees undergoing certification classes already understand the equipment they will be operating, more advanced knowledge of systems is required for moving up in the workplace. Students will advance from simply following along with machinery to being able to program it for production purposes, seek out potential problems, and repair them before they become real-time issues. As routine maintenance is a key component of equipment functionality, students will be taught methods of scheduling repair work in a manner that ensures as little disruption as possible.

Adjust to New Technology and Procedures

Production facilities are continually on the lookout for improvements. Whether this applies to speed, safety, efficiency, or environmental concerns, those in charge must be able implement continuous improvement strategies and accept new practices and pass knowledge of those on to others. It is also the manager’s responsibility to make certain all employees understand exactly what their new roles will be in relation to those systems and techniques to maintain productivity and safety. Unless everyone is on board once changes take place, new risks could develop, and the person in control is in charge of preventing this from happening.

Prompt Response

Should a problem arise along the production line, quickly catching it and determining how to move forward is crucial. Students will gain an understanding of ways of doing so. As a team supervisor, remaining calm and responding appropriately in the event of an emergency is also vital. This means certain basic knowledge of first aid is also required. Employees will be trained in these aspects as well.

From being able to adapt to technological advancements and teach those skills to others to catering to injured personnel until an emergency response team arrives, those in a position of authority must be able to manage themselves as well as the circumstances around them. Training for a Certificate IV in Process Manufacturing ensures supervisors possess these qualities and are able to apply them when necessary. This enables employees to advance in their careers while increasing productivity for the mass production industry as a whole.

If this certificate sounds too advanced for your current needs, consider the Certificate III in Process Manufacturing MSA30107 to get a head start on developing your career.

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Certificate III in Warehousing Operations

Receiving a Certificate III in Warehousing Operations gives potential lower-level employees a wide range of job opportunities. Hiring those with this type of certification provides employers peace of mind in knowing their property and goods are in capable hands. This also increases productivity and safety for the entire facility.

Not all goods are manufactured in small, made-to-order batches and sent straight from the factory into the hands of waiting customers. In fact, most are mass produced and stored in warehouses or containment facilities until a middleman of some sort places an order. Then, the requested items and quantities are pulled from their shelves, loaded onto a truck, and sent to their semi-final destinations. It’s simple enough in theory, but quite a lot of thought, planning, and protocol goes into the storage process. Without prior training and receipt of a Certificate iii in warehousing operations, a single employee could leave a storage area in a state of mass chaos.

SEE ALSO: A Certificate IV in Warehousing (TLI41810) Builds Skill Sets

A Place for Everything

To the untrained eye, a warehouse may seem filled with boxes, buckets, and other containers tossed haphazardly on shelves wherever a spare spot may have been available. This couldn’t be further from the truth. Whether storing cookies, kitchen cleansers, or buckets of wood stain, distinct organisation efforts keep like items together, so everyone knows exactly what lies where and how much is left in stock. Obtaining a certificate in warehousing helps discern the importance of such a system as well as following a specific company’s protocol for keeping things in order.

Keeping Count

A few small organisations still rely on the old ways of simply knowing the boundaries of where certain goods are kept and remaining true to those standards. Others have moved on to more modern systems where items are scanned, locations are scanned, and this information is automatically sent to a digital database. When goods come into the warehouse, they are entered into inventory and, once they are dispatched, the system is notified more needs to be manufactured or ordered. The tli31610 certificate iii in warehousing operations ensures potential employees are able to comprehend the intricacies of these operations and follow them accordingly.

SEE ALSO: Implementing 5s Principles in Your Workplace

Attention to Detail

Some goods hold up well in any type of environment while others need special care. Having employees who realise which items can be stored in an uncontrolled climate and which need to be kept dry, cool, or frozen can mean the difference between success or having thousands of unsatisfied customers. Being equipped with a certificate 3 in warehousing ensures employees hold a certain level of understanding of these conditions.

Safety Across the Board

Volatile goods could place everyone involved in danger if not handled or stored correctly. Being overheated or jostled more than necessary could lead to destruction. Foods and beverages tend to develop bacterial growth if they’re allowed to get too warm, meaning the end customer could become sick or die after consuming these items. In the event chemicals and foods are handled at the same facility, cross-contamination could occur, also creating dangerous conditions. A warehousing certificate means employees are aware of the potential dangers as well as ways to avoid them.

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Certificate IV in Warehousing Operations

With all industries looking for ways to reduce overhead and improve profits, one obvious tactic is to streamline warehousing operations. Minimising wasted labour and reducing product damage and shrinkage certainly play roles in the process. One of the best ways employees can contribute is by improving their core skill sets, including taking courses for a TLI41810 certificate iv in warehousing. The course contents allow employees to improve their value to an organisation and accelerate their career path growth.

SEE ALSO: Keeping Things in Order with a Certificate III in Warehousing Operations TLI31610

Those attending the class are exposed to many issues currently facing the warehousing industry and are presented with a variety of options for dealing with specific problems routinely faced. The course is intended for managers, logistics specialists, warehouse workers seeking to advance their careers and others involved with the day-to-day operations of a warehouse. The course content gives attendees the tools to evaluate current practices and use the data obtained to develop improved practices. While the list of material covered is extensive, some of the areas covered in the Certificate iv in warehousing operations class include:

  • The organisation and transport of goods. Both the way a warehouse is organised and how orders are filled dramatically affect the efficiency of the warehouse. Learning new ways to shelve and retrieve products for shipping is vital to improving overall operational efficiency.
  • Facilitation of work teams. Working together rather than as individuals ensures more is accomplished every day.
  • The Application of quality control systems. Quality control encompasses all areas of warehouse operation, with the goal being to develop and implement procedures that improve service and reduce waste.
  • Assessing and confirming customer shipping needs. High levels of customer satisfaction are only achieved when clients get what they need when they need it. That means adequate inventory must be present and each order must be filled correctly. Inventory control is another important factor for delivering quality service.
  • Management of workplace information. Organisations rely on collecting, analysing, and disseminating data to all staff members. It is also necessary that data users understand the information and know how to apply it to their specific areas.
  • Implementation of accident and emergency procedures. While safety precautions are in place, there is always the chance of an accident or other emergency occurring. In the event there is an incident, all staff members must be aware of how to respond.

SEE ALSO: Overview of a Business Continuous Improvement Cycle

Of course, other areas are covered as well with the idea those completing the course will leave prepared to both advance their careers and significantly better their organisations. The certificate 4 in warehousing provides the tools necessary to dramatically improve workplace efficiency and customer relations.

Today’s warehousing professionals understand the need to improve and update their skills. A Certificate iv in warehousing operations is one way to move up the employment ladder and prepare for a better future. The course is one of several in a series designed to help warehouse employees at all levels increase their skills and improve their chances for career advancement. The courses offered, including this one, are available throughout the year to meet each participants’ specific needs.

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